DiniBee Privacy Policy
This Privacy Policy explains how DiniBee collects, uses, protects, and discloses personal information for our restaurant reservation, takeaway ordering, and dining services.
Zero Ad Tracking
We do NOT use or collect Android Advertising ID (AD_ID).
Protected Location
Used strictly for nearby restaurants & arrival check-in.
PCI-DSS Payments
Encrypted transactions handled via verified gateways (Razorpay).
Full User Control
Instant account & data deletion available anytime.
Introduction & Scope
Welcome to DiniBee ("we," "our," or "us"). DiniBee provides seamless table reservation, takeaway ordering, dining bill settlements, and restaurant discovery services through the DiniBee Customer mobile application (Package: tech.dinibee.customer), our website, and associated management platforms.
We value your trust and are committed to protecting your personal information. This Privacy Policy details the types of data we collect, how it is processed and secured, and your rights regarding your data when using DiniBee.
Information We Collect
To deliver high-quality dining, booking, and ordering services, we collect only the necessary information:
Your name, mobile phone number, and email address collected during registration or login (via OTP verification) to maintain your profile and communicate reservation status.
With your explicit in-app consent, we access your device location to show nearby restaurants, display accurate distance/navigation, and verify on-premise check-in.
Booking date, time slot, party size, dietary/seating preferences, takeaway menu items, and active DiniTicket orders to fulfill dining requests with restaurants.
Payment reference IDs, billed amounts, timestamps, and payment statuses. Note: DiniBee does not store complete card numbers, CVVs, or banking credentials.
Google Play Advertising ID (AD_ID) Policy Declaration
In accordance with Google Play Developer Policy targeting Android 13 (API level 33) and above:
Declaration: DiniBee does NOT use or request the Android Advertising ID.
The DiniBee customer application (tech.dinibee.customer) does not request the com.google.android.gms.permission.AD_ID permission, does not integrate third-party advertising SDKs (such as Google Mobile Ads, AdMob, or ad trackers), and does not track users across other apps or websites for targeted advertising.
How We Use Your Information
- Reservation Fulfillment: Relaying guest counts, names, and booking slots to partner restaurants so tables are prepared upon your arrival.
- Order Management: Processing food orders, tracking takeaway preparation, and enabling dynamic DiniTicket sessions.
- Payment Processing: Verifying restaurant bill settlements, calculating applicable cashback/discounts, and generating invoices via certified payment gateways.
- Service Communications: Sending booking confirmations, booking reminders, security verification OTPs, and customer support notifications.
- Fraud Prevention & Safety: Ensuring legitimate table reservations, authentic reviews, and preventing platform abuse.
Data Sharing & Third Parties
We never sell, rent, or monetize your personal information to data brokers or third parties. We share data strictly on a need-to-know basis with:
Data Security & Encryption
We employ industry-standard technical, operational, and organizational safeguards to protect your personal data. All network communication between the DiniBee mobile app and our servers is secured using modern TLS 1.3 / HTTPS encryption. Access to sensitive platform databases is strictly restricted to authorized personnel with multi-factor authentication.
Your Rights & Account Deletion
You maintain complete authority over your personal information:
How to Request Account & Data Deletion
In compliance with Google Play Data Safety policies, users can delete their account and associated personal data at any time:
- In-App Deletion: Open the DiniBee app → Navigate to Profile → Settings → Delete Account.
- Email Request: Email our dedicated privacy team at support@dinibee.com with the subject line "Account Deletion Request" from your registered email/phone.
Account deletion requests are permanently fulfilled within 30 days. Historical financial transaction logs are retained strictly as required by applicable taxation and accounting regulations.
Children's Privacy
DiniBee services are intended for adults and individuals aged 18 and above (or minors under parental supervision). We do not knowingly solicit or collect data from children under the age of 13. If you become aware that a child has provided us with personal data, please contact us immediately to remove such records.
Updates to This Policy
We may periodically revise this Privacy Policy to reflect platform enhancements, operational changes, or new regulatory guidelines. Any updates will be published on this page with an updated "Effective Date."
Contact & Grievance Officer
For any questions, concerns, feedback, or grievance redressal regarding this Privacy Policy or your personal information, please reach out to: